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MedivaPharma Limited (the company) is committed to protecting your privacy and ensuring that any information that we collect about you is never misused.
This policy explains what information we collect, how and why we use it, how we keep it safe, and what your rights are.
Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com or by writing to MedivaPharma Limited, 66 Tanners Drive, Blakelands, Milton Keynes, MK14 5BP. Alternatively, you can telephone 01908 617 328.
The rules on processing of personal data are set out in the General Data Protection Regulation (the “GDPR”).
MedivaPharma is a medical aesthetics pharmacy for healthcare professionals and we are committed to protecting and respecting your privacy and complying with the principles of applicable data protection laws and GDPR.
MedivaPharma welcomes the EU general Data Protection Regulation (GDPR) as a set of regulations to reaffirm our commitment to data protection. We are committed to ensuring:
What personal information we collect
We collect the following categories of personal information
Sensitive data we may collect may include:
We only ever collect information that is relevant to MedivaPharma in providing you, the patient and/or healthcare professionals, with appropriate products and services.
How we collect and process personal information
You provide us with personal information when you engage in any of the following activities:
How we use your personal information
The information collected from patients, healthcare professionals, customers, prospective customers, and registrants may be used for the following purposes:
How we keep your personal information safe
MedivaPharma is committed to information security and the efficient processing of personal information. We have implemented technical, administrative, and physical security measures that are designed to protect personal information from unauthorised access, disclosure, use, modification, and that staff are adequately trained for handling personal information safely. We carry out regular security checks on all our security measures to ensure our customers personal information is kept safe and secure.
Our procedures mean that we may ask you to prove your identity before we share your personal information with you.
Third-party websites you access through links on our websites will have their own privacy policies. We do not accept any responsibility or liability for them.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the website, you are responsible for keeping this password confidential. We ask you not to share such a password with anyone.
We continually update and review our payments system to ensure we are compliant with the Payment Card Industry’s Data Security standards (PCI-DSS).
Sharing your personal information
We do not share your information with others (third party organisations) without your consent or it is necessary to do so if the law requires us to.
When we have received your consent to share your information, it is likely we will provide this information to one or several of the following:
Transfer of personal information: data transfers, storage, and global transfers
We do not envisage transferring any information about or relating to you to any individual or organisation that is situated outside of the European Economic Area (EEA)
Your personal information is uploaded to and stored to servers that are maintained by third parties that comply with strict contractual privacy obligations.
Cookies and IP Addresses
When you visit our company website www.medivapharma.co.uk we will place cookies on your device that will help to identify you as a user on our website and may help to create a more tailored user experience from the data that is collected on each visit.
Our website is linked in to a range of social media pages you may select, these social media pages may also place cookies on your device: Facebook, LinkedIn, Twitter, Google+, Instagram, LinkedIn and other third party organisations features on MedivaPharma’ s website.
You may view a full list of the cookies we use on our website here
Communications: Email, Chat, and Social Media
When you communicate with MedivaPharma via email, chat, and social media channels we make every effort to use only secure and GDPR complaint channels and social media organisations. We never recommend that our customers send any sensitive information via these sites but to only use the official email/fax/website portals for transferring of sensitive information.
All information is handled by our authorised personal at MedivaPharma.
We use your payment details to process orders payments only. We do not use your information for any purpose you have not authorised and we always seek your consent in order to process any payment transaction. We process credit and debit card transactions following the Payment Card Industry Data Security Standard (PCI DSS).
Only authorised MedivaPharma personal have access to your payment details. We will only ever keep your details, safely, and secured when we receive your expressed consent and we only ever keep the card details for as long as you permit.
We will ask for the following card details to process payments, and store the below details in an encrypted and safeguarded CRM system:
Our websites, services and products are not aimed at children and we do not knowingly collect any information from them.
We ask children not to register with us or give us any of their information.
Where we have inadvertently collected information from a child, we will delete it as soon as possible.
If you know that a child has given their information to us, please contact us at firstname.lastname@example.org
Data protection laws grant you, as a Data Subject, certain ‘information rights’, which are summarised below:
How to change your contact preferences
You can change how you prefer we contact you by writing to us at email@example.com or post:
66 Tanners Drive
How to request a copy of your information
To see the information we hold about you, you should make a Subject Access Request in writing, including your:
You can send this request to:
66 Tanners Drive
Last updated: 24th May 2018
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